Answer Every Call: AI Receptionist for SME
Ida Slabbert Published on: 03/09/2025
Missed calls cost SMEs real money. This guide shows how an AI receptionist answers instantly on WhatsApp/SMS, asks short human questions, offers real diary times with sensible buffers, confirms in the same thread, and logs everything to your CRM. You’ll see how to cut voicemails, reduce no-shows, and turn more chats into paid work while staying POPI-friendly. We cover setup in a week, what to automate (and what not to), and practical examples from South African teams in trades, clinics, studios, and agencies. If you’re ready to make “answer fast” your easiest win, this playbook is the place to start.
AI Automation for SMEs (South Africa)
